C3RV Frequently Asked Questions

If you cancel outside of 30 days prior to your rental date your full deposit is refundable less a $10 administration fee. If you cancel inside of 30 days a fee of $110 will apply. If you cancel inside 14 days your entire rental balance will be withheld. 

At C3RV, your first two tanks (5g or 7g) of propane are included on the Convenience Service Package, fuel (for motorhomes), & mileage/generator hours (for motorhomes) usage will be evaluated for any applicable post rental fees.

It is not necessary to refill your propane tanks pror to return of your rental RV/Trailer - the first two full tanks of Propane are included in the Convenience Service Package!

No. Standard cleaning and the dumping and sanitizing of holding tanks are included in our Convenience Service Package.  A light sweep and discarding of your trash is always appreciated.

Yes. Although standard cleaning is included with your rental, we charge $25 per hour, with a one hour minimum, for any excessive cleaning required when you return your RV. I.E. trash left in trailer, thick debris on floor or under bed and dinette pads, sink debris, oven/stove top and microwave debris, refrigerator, anything but EMPTY

Your security deposit will be returned within 3 - 7 business days of your rental return. This is done automatically via your financial institution, following our release.

C3RV does not refund any unused nights during your rental. You will be charged for your original rental period even if you return the rental early.

*RVs returned after 8am the day following their scheduled return date will be charged an extra night as a late fee. Please keep in mind that another family may have reserved your RV, and we need sufficient time to inspect, clean, and prepare the RV between rentals.

*(Motorhomes & Pick Ups Only)

No. We will provide all the hitch-work necessary for your towable RV rental.*
*Additional fee will apply.

No. We will provide the campsite hook ups for your rental. They are included in the Convenience Service Package.

C3RV provides two rolls of septic safe toilet paper with each rental. We also provide a fire extinguisher, extra fuses/bulbs, a level, barbecue lighter, and latex gloves. Kitchen supplies can be purchased for $45 and linen packages can be purchased for $70 each.

This is completely dependent on the weight of the vehicle (including luggage & occupants), driving style, and terrain. However, the average motorhome gets typically between 8-10 miles per gallon on average. All of our driveable motorhomes are gas powered.

Yes! We rent bike racks for $50 per rack with each rack being able to hold up to four bikes. This is only for motorhome RV rentals.

Our toy haulers have unlimited generator usage, while motorhomes offer three free hours of onboard generator usage per night. We do not rent out portable generators.

Yes! We offer a free fresh water tank fill upon request and have (6) gallon jugs and portable grey water waste tanks available for rent*.
* - Additional fee will apply.

Yes! We allow pets in our RVs for an additional $125 pet fee. Please keep in mind that an excessive cleaning fee could be charged due to mess left behind by your pet.

No. C3RV does not allow smoking of any kind inside our RVs. This includes incense, e-cigarettes, vape pens, or cannabis smoking paraphernalia. If you are found to have smoked inside the RV, you will incur a $500.00 deep cleaning fee.

All C3RV motorhomes and portable generators use regular unleaded fuel.

Guests can be inside of Class A & Class C motorhomes while the vehicle is in motion. The driver & passenger are required to wear seat belts at any time the vehicle is in motion. Guests cannot be inside of a moving travel trailer or toy hauler.

This is completely dependent on the number of seat belts provided by the manufacturer. Please call us for more information regarding specific models.

No. Customers who have roadside assistance service through their automobile insurer, should use it for any roadside assistance required during the rental. Roadside Assistance can be purchased for an additonal fee through our Wheelbase Reservation System. If additional assistance is required, please call us immediately.

If your RV has been involved in a traffic collision or other accident, or has been vandalized, please notify local law enforcement and C3RV immediately. You are required to obtain and provide us with a full written police report.

For new trailers - turn dial to pilot, push in, and turn knob to ignite. For older trailers - turn knob to pilot, push in, light pilot in oven with BBQ lighter.

The switch is on the control panel by entry door. Turn it on and wait 30-45 minutes for the water to heat up. Turn off water heater when not in use if you are DRY camping (it will use battery power).

If you are DRY camping (no power, water, or sewer hookups) you need to be frugal with your water usage. There is a limited amount of fresh water and limited storage tanks for black (toilet water) and grey (sink and shower water). You can see the levels on the panel by the door. Push the corresponding button ( black, grey, fresh) and it will show the levels of water in each.

Do not use the A/C and microwave at the same time. It can blow a breaker. If this happens, check the black breaker box, usually located in the master bedroom or below the bunk beds. If that does not work, check the breaker box at the outside plug from the campground.

If you have no heat, hot water, or the stove isn't working check the propane. The 2 propane tanks are located at the front of the trailer. Lift the cover off, check which way the dial is pointing, and check the propane tank on that side is on. If it is, you may have run out of propane. Close that propane tank and turn the dial towards the other propane tank. Open that one. Go inside and turn on the stove to let the propane bleed through the line. It may take 30 seconds or so. 

Your awning is operated by a switch on the panel inside of the trailer by the door. If it is windy or you leave the trailer, we highly suggest bringing your awning in. You are responsible for any damage that occurs to the awning while out on your rental.

We ask that you take all of your trash and messes out of the trailer when you leave. We do clean the trailer, but there is a fee if it is excessive cleaning. 

If you are DRY camping you need a generator to tend your batteries. Your A/C, microwave, TV, and outlets will not work unless the generator is ON. You need to run your generator to tend your batteries and keep unnecessary lights off when not in use. We recommend running the generator for 1 1/2 hours in the morning and at night to charge your batteries. You can see the battery levels on the panel by the door.

The TV only gets limited channels that are picked up by the antenna. You can bring a Fire Stick to hook up to the TV if you have WiFi. You can also hook the trailer up to the park if they have cable. NO CABLES ARE INCLUDED WITH THE TRAILER so make sure to bring your own.

No kitchen or linen supplies are provided unless you purchase one of the packages with C3RV. Kitchen packages are $50 and include disposable plates, bowls, cups, and silverware. 1 Spatula, 1 Spoon, tongs, can opener, cutting board, steak knives, paper towels, sponge, dish soap, and a hand towel. Also included are a frying pan, small pot, and cookie sheet - these 3 items must be left in the trailer. Linen packages are $70 for Queen/Full and $60 for Twin. They include a bed in a bag, 2 pillows (1 for Twin), and 2 towels (1 for Twin).